PRIVACY POLICY

Privacy Policy

Nishikigoi Niigata Direct Ltd. (hereinafter referred to as "the Company") handles the personal information of users collected on the website operated by the Company (https://www.koi-direct.co.jp/, hereinafter referred to as "this Website") appropriately, and establishes the privacy policy as follows.

1. Definition of Personal Information

"Personal Information" refers to information that can identify a specific individual, such as name, address, telephone number, and email address, or information that can be easily collated with other information to identify a specific individual.

2. Method of Collecting Personal Information

The Company may collect personal information such as name, address, telephone number, and email address from users when they submit an order form or inquiry form on this Website.

3. Purpose of Use of Personal Information

The personal information collected by the Company will be used for the following purposes:

  • Shipping products, billing, and providing after-sales service
  • Responding to inquiries
  • Providing information on new products and services
  • Communicating regarding orders and transactions
  • Analyzing the usage status of this Website and improving the site
  • Other tasks incidental to the above purposes of use

4. Provision of Personal Information to Third Parties

The Company will not provide personal information to third parties without obtaining the prior consent of the user, except in the following cases:

  • When required by law
  • When it is necessary for the protection of a person's life, body, or property, and it is difficult to obtain the person's consent
  • Other cases permitted by laws and regulations

In addition, the Company may outsource the handling of personal information to external business operators within the scope necessary for product shipping, payment processing, system operation, and other tasks. In such cases, the Company will exercise necessary and appropriate supervision over the outsourced company.

5. Management of Personal Information

The Company will strive to keep the collected personal information accurate and up-to-date, and will take necessary and appropriate security management measures to prevent unauthorized access, loss, falsification, leakage, etc.

6. Use of Cookies and External Services

This Website uses Cookies and other similar technologies for the purpose of improving user convenience, analyzing the usage status of this Website, and improving the site.

A Cookie is a small data file saved in the user's browser when they visit this Website. By using Cookies, information regarding the user's browsing environment and the usage status of this Website may be collected.

Google Analytics

This Website uses "Google Analytics," an access analysis service provided by Google LLC.

Google Analytics uses Cookies to collect and analyze information regarding the usage status of this Website. This may include information regarding viewed pages, access dates and times, and the devices and browsers being used.

The information collected by Google Analytics is managed based on the privacy policy established by Google LLC.

Google Maps

This Website uses "Google Maps" provided by Google LLC to display the Company's location and access information.

In conjunction with the display and use of Google Maps, the user's browser information, IP address, Cookies, etc., may be sent to Google LLC.

YouTube

This Website uses "YouTube" provided by Google LLC to display videos.

In conjunction with the display and use of YouTube, the user's browser information, IP address, browsing information, etc., may be sent to Google LLC through Cookies.

Use of Other External Services

This Website uses the following external services to improve the display and design of webpages:

- Google Fonts (font display)

- Other CDN services to improve display speed

By using these services, information such as the IP address, browser information, and accessed pages may be sent from the user's browser to each service provider.

Disabling and Deleting Cookies

Users can refuse to accept Cookies or delete saved Cookies by changing their browser settings.

However, please note that if Cookies are disabled or deleted, some functions of this Website or external services may not operate normally.

Please refer to the following for instructions on how to configure or delete Cookies in major browsers:

[Desktop]

  • Google Chrome: Settings > Privacy and security > Third-party cookies
  • Safari: Settings > Privacy > Cookies and website data
  • Microsoft Edge: Settings > Cookies and site permissions

[Mobile]

  • Google Chrome (Android): Chrome App > Top right "⋮" > Settings > Privacy and security > Third-party cookies
  • Safari (iPhone/iPad): Device "Settings" App > Safari > Privacy & Security > Block All Cookies / Clear History and Website Data
  • Microsoft Edge (Mobile): Edge App > Bottom right "…" > Settings > Privacy and security > Cookies

Please note that the exact terminology may vary depending on your browser version and device. For more details, please refer to the official help pages of each browser.

For information on the handling of data by each external service, please check the privacy policy of the respective service provider.

7. Disclosure, Correction, and Deletion of Personal Information

If a user requests the disclosure, correction, addition, deletion, or suspension of use of their personal information, the Company will respond appropriately after verifying the user's identity in accordance with the law.

8. Revision of the Privacy Policy

The contents of this policy may be changed as necessary due to amendments to laws and regulations, changes in services used on this Website, or other operational policies of the Company.

The revised Privacy Policy shall take effect from the time it is posted on this Website.

9. Contact Information

For inquiries regarding this policy, please contact the following:

Nishikigoi Niigata Direct Ltd.
1709-1 Takiya-machi, Nagaoka, Niigata 940-1138, Japan
TEL: +81-258-23-7671
You can also contact us via the inquiry form.